Verizon Service Outage Strikes West Coast

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A service outage sustained by Verizon, the most widely used cell phone service provider in Mariposa County, struck a good portion of the West Coast shortly after noon on Wednesday.

The text function on most phones was still working, but voice connections couldn’t be made.

The Mariposa County Sheriff’s Office put out a text alert, advising local residents that they could still text the 911 system. According to Kristie Mitchel, the sheriff’s office public information officer, no 911 texts were received during the outage.

According to DownDetector, a website engineered to detect mobile services and online service outages, nearly 25,000 reported outages were reported as of 2 p.m., 96 percent of which came from mobile phone users.

Reportedly the outages started streaming in at around 12:30 p.m.

A Verizon spokesperson told KKCO in Grand Junction CO, “A fiber issue in the core of the network caused some of our customers to experience intermittent call failures today. The issue was identified and resolved by Verizon engineers and the majority of impacted customers should be seeing service as usual. If any customer is still experiencing lingering issues, please restart your device. We apologize for any inconvenience this may have caused.”

 CBS News in Los Angeles reported the outages occurred in several large metropolitan areas like Denver, Seattle, Phoenix, Sacramento, Las Vegas and Reno.

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